FREQUENTLY ASKED QUESTIONS AND POLICIES
Since German Shepherds are an intelligent and loyal breed, we take great pride in providing all of our dogs with the highest level of care. To help protect their health, we try to limit unnecessary outside traffic to our kennels. This is to reduce the risk of unintentionally bringing in diseases such as parvo, giardia, and others. As for choosing your puppy absolutely, yes! Many of our puppy families come in with one particular pup in mind, only to have a different one walk right over and steal their heart. It’s a special connection, and we completely understand the importance of meeting the puppies in person. We do require a deposit before scheduling a visit to choose your puppy. This deposit is nonrefundable but fully transferable to any available puppy in our program.
Yes , We ship our puppies safely through out the USA, and Sometimes to Canada. We partner with professional Animal Freight specialised Companies. Sometimes people don’t feel conformable having their puppies shipped but the delivery agents always ensure their safety and sometimes they even offer options to travel with your pet if it is needed. Contact Us for more details on shipping.
They come with all their necessary documents
- 1 year health Guarantee
- Rabies weaver
- All their vet records, shots and vaccines
- A bill of sales contract
ALL our puppies have a 1 year Guarantee against any health defects .
We will provide a money back guarantee within 72 hours of possession, if you are not satisfied with your puppy, providing he/she is returned to our home at the expense of the buyer. We make every effort to ensure that you purchase a healthy puppy. If your puppy is found to have major genetic health issues that are diagnosed by a licensed veterinarian within one year of purchase, we will exchange your puppy for one of equal value. There are however no guarantees against common sicknesses or accidents on your part. We encourage you to take your dog to the veterinarian; but any and all costs incurred are the sole responsibility of the purchaser.
If something should happen to your puppy when you have a deposit placed on it, we would let you pick another available puppy or you can use it to reserve a future puppy on an upcoming litter. Otherwise, you would simply have your deposit refunded. If however, you default or cancel and never pick up your puppy, your deposit will then be used to help locate a new home for the puppy. (We do our best to contact you numerous times as well as give a two week grace period of not hearing from you before we conclude that you have abandoned your puppy. If we do not hear back from you for two weeks, we will make the puppy available again for reservation so it can find its new home.) We try our best to be fair and make allowances or give refunds for circumstances beyond your control.
Yes, visit our available puppies page to see all our available puppies ready for their new homes.
Yes! German Shepherds are great with kids and other animals. They are loyal, intelligent, and very playful. German Shepherds have a strong protective instinct and a balanced temperament, making them wonderful companions for families with children and other pets.
German Shepherd puppies are intelligent and make excellent family pets. They enjoy a good game of fetch just as much as they love relaxing by your side on the couch.